Mobile E-Commerce App Development Trends for 2021

We live in an advanced world in which modified eCommerce applications have a crucial task to carry out. In this pandemic age, when individuals are compelled to make orders on the web and get the conveyance at their doorstep, the eCommerce application advancement administrations can loan some assistance. Be that as it may, at that point, the eCommerce area itself is brimming with difficulties and turns out to be profoundly serious as new players continue coming.

Accordingly, you need to follow the top eCommerce application improvement patterns to stand apart from the group. Basically, in the event that you need to accomplish your business goals in a brief period, you need to assemble an eCommerce application with cutting edge highlights. An easy to use eCommerce application can drive your organization by expanding brand faithfulness and client maintenance. It is reasonable for notice that without an appropriately working eCommerce application, you can lose a chaotic rivalry.

The retail eCommerce sales is projected to reach USD 4.92 trillion in 2021, and as 2021 is around the corner, we can make a list of the top seven eCommerce app development trends.

eCommerce App Development Trends to Watch Out for in 2021

1.Chatbots

Meeting the customer’s expectations and addressing market requirements are priorities for eCommerce vendors. This objective can be achieved through AI-powered chatbots. Chatbots are commonly used in eCommerce mobile app, and this trend will remain prevalent in the year 2021 and beyond.

Chatbots can remain active 24/7 for offering excellent customer experience. Gartner has mentioned that 25% of customer service and support-related operations can be handled by chatbot technology. Brands like Google and IBM Watson have enhanced communication by using chatbots.

Today, eCommerce companies can utilize it for driving sales and recommending products. Chatbots can offer pleasant experiences to customers by resolving their issues quickly and engage them. Small and mid-sized eCommerce companies can use chatbots to provide real-time interactive experience.

Chatbots enhance the brand value of eCommerce business and the trend of chatbots will remain in the year 2021.

2.IoT

These days, IoT (Internet of Things) has gained fame across the industry sectors. IoT is present everywhere ranging from wearables to smart homes to smart offices. The mobile app development domain has a great impact on IoT. Talking about the eCommerce apps, IoT can be used for fetching the user’s data and establishing relationships with customers. As a result, IoT enables the eCommerce companies to provide new ways to engage their customers in a convenient way.

3.Artificial Intelligence

Online shopping involves many aspects ranging from addressing the ever-changing expectations to providing personalized experience to the customers. When your eCommerce app provides an excellent experience with a personalized touch, your customers will certainly like your app. Artificial intelligence, together with machine learning and big data, can predict performance issues and forecasting sales figures.

Another use of AI is in intelligent product recommendations. As the AI technology has started mainstreaming across various industry sectors, it will remain as one of the most important eCommerce app development trends in the year 2021. AI also helps eCommerce business owners analyze market trends and user behaviors to come up with the most effective marketing campaign or the most successful strategy to boost the sales.

4.AR and VR Technology

AR (Augmented Reality) and VR (VIrtual Reality) technologies are evolving to revolutionize various industry sectors. Talking about the eCommerce sector, both these technologies act as a bridge to remove hurdles related to visualizing products. Usually, shoppers are unable to see and ‘feel’ products in online shopping, and both AR and VR technologies can remove these problems effectively.

AR innovation empowers online customers to picture items in reality. It encourages clients to discover whether an item lives up to their desires. Likewise, augmented reality interfaces this present reality to the virtual world. VR innovation offers brilliant in-store insight and gives more noteworthy subtleties to assist clients with settling on the correct buying choices. We can expect that the pattern of both AR and VR advancements is digging in for the long haul in the year 2021.

5.Blockchain

This is one of the most important trends to watch in the eCommerce sector. The blockchain technology has shown its capability in the BFSI sector. Now, the technology can combine with AI and big data in the eCommerce app development process to build a robust and secure app. The blockchain and mobile technology can be integrated with data analysis and accounting for forecasting sales and predicting issues in the overall business performance effective.

Also, eCommerce apps with built-in blockchain technology can ensure swift, seamless, and secure in-app payments. Consumers can find such a convenient and secure payment system highly useful and they can remain connected with such brands for a long time.

6.Cloud Computing

Cloud technology has remained one of the most popular trends in mCommerce app development in 2020, and it will retain its position in the year 2021 as well. As per statistics, 83% of enterprise workflow will be in the cloud over the period. Servers are simply not sufficient to store a plethora of data captured by eCommerce apps. Data loss is possible and if errors occur then the retailer or an eCommerce company can experience heavy revenue loss. Cloud-based technology can make entrepreneurs relax and enable them to run the business seamlessly.

7.Digital Payment

In this digital era, customers prefer swift and secure payment through digital channels like eWallets, netbanking, contactless cards, and the like. The digital payment solution is here to stay. In the coming years, most eCommerce apps will come with digital payment solutions to facilitate users to make payments in a secure and speedy way. Innovative eCommerce apps can integrate voice-based payment as well. In the year 2021, the ML-based features and mobile POS (Point of Sale) or mPOS integration will make the eCommerce app more user-friendly and powerful.

E-Commerce app development trends also include features for voice commerce and social commerce. Voice commerce is considered as an effective strategy in the eCommerce app to get a higher ROI in a short time.

The Conclusion

All these E-Commerce mobile application or mobile commerce app development trends can revolutionize your business. Customized eCommerce apps enable you to establish successful conversation while attracting a lot of traffic. In the year 2021 and beyond, these trends will take the eCommerce app to a new level. All you need to consult a reputed mobile app development company to leverage the benefits of these trends.

AppMomos is one of the best eCommerce app development companies that integrate the latest trends and technological advancements in building high-end eCommerce app. If you want to boost your business online through a feature-rich and seamlessly-performing eCommerce app, simply send us an email at sales@appmomos.com. Our in-house team of experienced eCommerce app developers can take care of your project.