How to create A Food Delivery Website

The prevalent restrictions around the Coronavirus have caused all the restaurants across the country to halt all the dine-in-services, with many people staying at home and turning towards food delivery websites and apps. The demand for food delivery has exploded during the COVID-19 pandemic as consumers self-isolate and restaurants close down. Food Delivery Drivers across have experienced a tripling of their total orders and it seems like people are turning more to this delivery as the stay at home orders are put into place.

The Need to Have a Food Delivery Website

The early days of the current pandemic caused many people to bulk buy, fearing the contagion, which eventually drove many customers to download grocery apps and look towards on-demand food ordering apps to replenish their dining tables during the Coronavirus crisis.

The Effect of Coronavirus on The Economy

People in various cities, New York in particular who are unused to eating at home are increasingly relying on the city’s army of bicycle delivery people for their dinner. As the consumer’s interest for restaurants falls below 54% and for nightlife businesses by 69% (according to Yelp), the Pizzerias, fast food restaurants, grocery stores and fruits and veggie shops are all grabbing a much bigger share of the pie than they were before the onset of this pandemic.

Activating Food Delivery Service Provider Alternatives

According to Apptopia, Inc., a leading app intelligence provider – apps and websites like Instacart, Walmart, Grocery, Shipt, Target, goPuff, Burpy, Rappi, FreshDirect, OurHarvest, Mercato, On-Demand Gift Delivery, Good Eggs, Farmdrop, Growcer, Local Express, GrocerKey, ShopHero, Snackdash, ShopurGrocery, Unata, App Emporio Edelivery and DelivX | Multivendor Local Delivery Management Software are doing more than usual and have been receiving bulk downloads since February 2020.

It’s Time for the Sites like Postmates and Sites like Doordash to Shine

People across the globe have a medical reason to stay indoors now; to order food of their choice, only if they prefer doing so and obtain necessary supplies (raw and cooked) at their doorstep.

Keeping this in mind, food ordering websites are aligning along with their existing mobile counterparts. Thus food delivery businesses have employed thousands of workers, immigrants, in particular, riders – who zip around pedalling along on their electric bikes with food packets.

Food Delivery Features Optimized for Desktop Site

On-Demand food delivery websites must feature modules and categories according to customer’s preferences.

The Customer Portal

It must-have:

• Personal account – Registration/Login, Delivery address, Payment Details, Order History
• A Secure Payment Gateway – featuring all different methods of payments, Net-banking, cash on delivery, UPI, Credit Card, Debit Card
• An Option for Advanced Search
• An option to check estimated delivery times
• A way to communicate with the delivery person –
• An option to rate the delivery service
• The Delivery Person Portal

The Delivery Person Portal

It must-have:

• The facility to check the list of available orders, and accept further orders
• Get order details
• Contacting customers
• Getting paid and tips from customers
• The Food Delivery Portal Dashboard

The Food Delivery Portal Dashboard

It must-have:

• Managing Staff
• Processing Orders
• Assigning an order to the delivery staff
• Managing finances
• Loyalty Programs, offers, rewards, other types of promotions
• Managing contact details of staff and customers

How Food Ordering and Delivery Works?

The basic Process consists of the following steps:

• Customer joins the food ordering and delivery portal
• They select food and add to the cart
• They go the payment page, select a method of payment and proceed to checkout
• Once the payment is successful, the order is assigned to the kitchen staff
• Once the food is prepared and packed, a delivery associate is assigned for the delivery
• Advanced options include, including referrals, commissions, loyalty and reward points to the order and likewise.

Why Prefer A Food Delivery Website Instead Of Mobile Apps?

Long story short, websites are more helpful in testing an idea in case you are an early adopter. It saves time and effort, giving space for innovation and scalability.

Designing and Development of a website and mobile differ considerably. It requires making repeated revisions to the content to ensure precise information. The app and website architectures, the business log, the additional text descriptions, image rotators and extra libraries differ.

The App Distribution on Google Play Store and Apple App Store is not equal and just in case your app resembles its next-door counterpart, it is likely to dissipate somewhere soon. So to ensure that your business gets noticed, a desktop version can come to rescue here.

Support and Maintenance for a mobile app are higher as compared to a website as later updates automatically once it is created. But upgrading a mobile app requires permissions from the user.

Optimization: Websites or web apps can be optimized to rank better on search engines, require less time crawling or indexing the version, as a single one works across the browsers with one URL. It is quite the opposite for a mobile app, as crawling takes time, plus updating various versions individually requires resources.

Business Models for Food Delivery Apps

There are a couple of models to discuss here, but the one that integrates both food ordering and delivery are considered to be optimal. Skipping the details, we are simply listing the businesses that have adopted these into their being, here it goes:

• The order only model: Delivery Hero, Grubhub
• The order and delivery model: Doordash, Uber eats, Deliveroo
• The fully integrated model: Faasos, Sprig, SpoonRocket

Features and Cost of Food Delivery App

Customer App

• Registration and login – can be implemented via Amazon SES, Amazon SNS
• Enter the delivery address (map included) – can be implemented via Google Maps, Google Places
• Order confirmation
• Send an email with order details
• Creating a User profile
• Payments – can be implemented via PayPal, Stripe
• Rate and feedback
• Advanced Settings
• Order details
• Push notifications – can be implemented via FCM
• Login
• Search Menu
• Add to cart
• Payment Integration
• Order Tracking
• Rating and Review
• Customer Support
• Checking order history
• Sharing on social media
• Calculating estimated delivery times

Restaurant Solution

• Authorization (Sign Up/Sign In) – can be implemented via Amazon SES, Amazon SNS
• Menu management
• Requests management
• Reports page
• Push Notification
• Checking rating and review
• Payment Engine
• Loyalty program

Delivery Panel

• Accept order
• Chat with management/customer
• User profile
• Registration
• Order Management
• Updating the Order Status
• GPS Navigation
• Customer rating
• Approved/ Disapproved
• Order picked
• Order completed/ delivered

Admin Panel

• Authorization (Sign Up/Sign In) – can be implemented via Amazon SES, Amazon SNS
• Dashboard
• Customers Management
• Restaurant Management
• Application Management
• Payment Management – can be implemented via PayPal, Stripe
• Couriers Management – can be implemented via Google Maps
• Discount Offers and Coupons
• Technical Assistance

Technology Stack to Create a Food Delivery Website

• Sign Up/Sign In: Facebook SDK, Gmail SDK
• Tracking User Location: Google Places API
• To Define Storage: AWS, Google, Azure, Digital Ocean
• Methods of Payment: Braintree, Stripe, Paypal
• For Analytics: FireBase, Google Analytics
• To Find The Direction: MapKit, Google Maps

Cost To Create a Food Delivery Website

You require approximately $80,800 to create a food ordering and delivery website. The following costs are based on the MVP version of the service. This solution is scalable according to market requirements.

Synopsis

If you can skip the competition, recognize the restaurants to partner with, know the standard UI/UX between all panels and all the features to decide then you may bring your dream to create an online food ordering website to reality.

Online grocery stores are driven by consumer panic these days, resulting in high daily revenues and increasing consumer spending. This has relatedly raised the curbside pickup. Need to create a food delivery website fix? Contact our developers! For general queries on web development services, please reach out to our experts for more details.

Get the generic FAQ’s answered on the types of an on-demand Food ordering apps that we can create, to know more about how you can generate revenue and what business model with being suitable for your business, in case you want us to make use of specific technologies in this project and more about cost and aligned features.