Delivery Information



Here at PRAKASH ELECTRICAL ENTERPRISES we accept all forms of online payment. PRAKASH ELECTRICAL ENTERPRISES has partnered with the HDFC Payment Gateway ( in order to provide our customers with a seamless shopping experience and secure payment. All major credit and debit cards and netbankinhg options are accepted.

All the prices shown on the PRAKASH ELECTRICAL ENTERPRISES online store are in Indian Rupees. HDFC will accept payment only in Indian Rupees and will automatically link to your credit card service provider.


"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time."


Domestic Shipping

PRAKASH ELECTRICAL ENTERPRISES is pleased to offer our customers 

 For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post. Orders are shipped within 24 to 48 hours, subject to Courier Company norms and availability of stock. Usually it takes between 3 to 7 days for delivery from time of placing the order. PRAKASH ELECTRICAL ENTERPRISES is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). PRAKASH ELECTRICAL ENTERPRISES is in no way responsible for any damage to the order while in transit to the buyer.


PRAKASH ELECTRICAL ENTERPRISES is authorized channel partner for most of the top electrical Brands. We offer our patrons a guarantee against manufacturing defects* for a period of 1 (one) year from the date of purchase or as per manufacturer’s policy whichever is least for all products supplied from PRAKASH ELECTRICAL ENTERPRISES. Replacement products should be sent to our registered office after RMA number is received. Courier charges should be borne by the Buyer Should you require more details about replacement, you can mail us with your Order number at or call our customer care from 10.30 AM to 6.30 PM at +91 9986500335

A special/customized item cannot be returned for exchange or refund unless it has a manufacturing defect.

Cancellation Policy

We understand you may change your mind, therefore cancellations will be considered if the request is made within 24 hours of placing an order, providing the order has not already been processed and shipped. You can mail us your cancellation request with your Order number at customercare@prakashelectrical.comor call our customer care from 10.30 AM to 6.30 PM  at 91 9986500335.